PROGRAMME

Digital Customer Journey at Grundfos

Venue:

Sølyst, Klampenborg

Date:

Dec 5th, 2018 from:

08:00 - 11:00

Digitale oplevelser i Grundfos

Jesper Olesen

Group Director, Digital Customer Excellence

Programme:

– 08:00 – 08:15: Arrival & registration

– 08:15 – 08:45: Breakfast and welcome by chairman in Havestuen

– 08:45 – 09:00: From a division between B2B and B2C to a shift to B2H (Business to Human) in Parkværelset (Axel Heyenga, Industry Strategy Director EMEA | Adobe Systems GmbH)

– 09:00 – 09:45: Grundfos and the Digital Customer Journey in Parkværelset (Jesper Olesen, Grundfos)

– 09:45 – 10:15: Group discussion in Pergolaen (facilitated by Jesper Olesen, Grundfos)

– 10:15 – 10:30: Classical music and networking break in Musiksalonen

– 10:30 – 10:55: Follow-up on the group discussion in Biblioteket: (Jesper Olesen, Grundfos)

– 10:55 – 11:00: Wrap-up & To-Go Sandwich (Jesper Olesen)